Prosep Filter Services can provide you with everything you need for your private water supply.  We cover all water sources, the three main types being borehole water, spring water and well water. From initial water testing of your borehole or spring water to bespoke filtration design including CAD drawings giving you a scale drawing of your new system.  Already have a water treatment system? No problem, we service all water filtration systems, whether installed by Prosep Filter Services or not. Prosep Filter Services can provide it all.
private water supplies

A Bespoke Service - the perfect system for YOU

Water Testing

We design our systems from the ground up, beginning with a raw water analysis that we typically perform. We then send the sample to a UKAS-accredited laboratory for testing. The results indicate the necessary treatment to ensure your supply meets regulatory standards. If your water fails any tests, we will design a system tailored to correct those issues. 

Water Filtration System Installations

We offer professional installation of Spring & Borehole Water Treatment systems, or if you feel confident, we can provide guidance for a DIY installation. If you choose to self-install, we highly recommend having one of our engineers onsite to commission the system and ensure it is set up correctly. The cost for this service is minimal.

Since no two private water supply filtration systems are alike, each must be designed carefully, considering the source, environment, and specific requirements. To view examples of our work, click here.

 

 

 

Investigating problems down a well
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Customer satisfaction is a priority

Our aim is to provide the best service possible at a competitive rate. We’re sure you won’t be disappointed. As numerous calls and letters to our office confirm, our customer service and after-sales care are second to none.
Why not get in touch for a free, obligation quote and friendly advice –  01422 377367.

Sectors we Cover - water filtration systems for all situations

Domestic Private Water Supplies

You and your family enjoy an uninterrupted supply of clean, safe water all year round.

We install the appropriate filtration systems, conduct risk assessments, and arrange UKAS-approved water testing using UKAS Accredited water samplers.

The 2009 Private Water Supply Regulations do not require regular testing if your supply serves only one house. These supplies are sampled and risk assessed only at the owner’s or occupier’s request. However, we strongly recommend not leaving things to chance. Over time, water quality can change, so it is worthwhile to have annual checks on your water supply for peace of mind.

If the source supplies more than one property, the shared supply must undergo a risk assessment at least once every five years and be tested yearly. The number of tests will depend on water consumption.

To view the 2016 Private Water Supply Regulations, click here. 

Commercial & Large Filtration Systems

We provide a reliable and flexible service for a variety of businesses, ensuring your water supply meets all requirements.

If your private water supply serves the public for drinking, washing, and food preparation or may enter the human chain (e.g., through dairies or washing equipment), you must meet stringent safety parameters.

Additionally, you must conduct tests every five years.

This requirement also applies to bed and breakfast accommodations, holiday lets, pubs, dairies, food production premises, and domestic supplies for more than 50 people.

If you need help with your borehole water treatment, call our office on 01422 377367 for free, technical advice.

Agriculture & Farming

It has been shown that using your own private water supply (e.g. boreholes, rivers, springs, lakes or wells) could mean substantially reducing the running costs of your enterprise compared with using metered mains water supplies.

We can install a supply from arranging the borehole drilling, to ensuring the supply meets all the necessary standards for private water supplies, used on a commercial basis.

Naturally, we can provide the regular on-going servicing that you’ll need and arrange for the testing as necessary.

Camping & Outdoor Pursuits

Camp sites and outdoor pursuit centres, often rely on private water supplies to deliver water to their visitors and it’s essential that the supply is both, reliable and safe.

We’ll ensure that this is the case and our service options will help you keep the supply safe, all year round.

These businesses are subject to the same rules and regulations that apply to commercial private water supplies and will need to be tested regularly: we can arrange for all the necessary tests with a UKAS-approved service.

Holiday Lets & Rental Properties

Holiday lets and rental properties with a private water supply have to meet the regulations set out for commercial use.

We can install a system that will be ideal for your particular circumstances and if you choose our on-going service contract, we will help you maintain a regular and safe supply for your visitors and residents.

Read more about our private water supply work with landlords and accommodation providers.

New Builds & Renovations

If you’re building a new property that relies on a private water supply, or are restoring an old one that has been vacant for some time we can help. Just give us a call and we can advise you about what you might need and also the category the project might fall under (e.g. domestic or commercial).

You may also be entitled to a reduction on VAT under a government scheme. Read more about the scheme at the official website (link leads to a new site).

Read more about our work to provide private water supplies to new builds and renovations here.

What is a Borehole?

The simple terms a borehole is a hole drilled into the ground down to the water table in order to extract water. It may have to pass through several different layers of substrate before it meets the water table, the depth of the water table is variable for each location.

To view our FAQs on Boreholes, click here.

Overview - a selection of the private water supply services we offer

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Free Local Site Survey

If you live locally, a free, no-obligation site survey may be arranged to help us better understand your problem. This will help us quickly assess your requirements and provide us with the opportunity to discuss your exact requirements in person.

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Meeting Drinking Water Regulations

All drinking water in the UK is subject to strict regulations, including mains water, private water supplies, and bottled water. Every water system we provide complies with the Private Water Supply Regulations. We offer UKAS-accredited water testing, conducted by our fully qualified engineers who specialize in water sampling.

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Installation

We can design and install comprehensive spring & borehole water treatment systems from the ground up. This includes everything necessary, such as high-quality filters, composite vessels, control valves, and water softeners. Our team ensures that each component is carefully selected and integrated to meet your specific water quality needs, providing you with a reliable and efficient solution for clean water.

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Repairs

We provide prompt repair services for most spring & borehole water treatment systems, even when installed by another company. Our experienced technicians quickly diagnose issues and implement effective solutions, ensuring your water supply remains reliable and safe. You can count on us to restore your system’s functionality efficiently, regardless of brand or model.

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Emergencies

We aim to be on-site within 48 hours for all our contract customers. This commitment ensures you receive prompt assistance, minimizing downtime and maintaining your water systems’ efficiency. Your satisfaction is our priority, and we work hard to meet your needs quickly.

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Troubleshooting

Have problems with your water supply or your water treatment system? Call us, and we’ll visit to see how we can help.

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Maintenance

We can service your system and replace any part as required. All private water supplies need a regular checkup to make sure they’re safe.

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Boreholes

We collaborate closely with experts in the field to offer a complete service, from drilling boreholes to installing full borehole water treatment systems

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Service Contract

Our Service Contract provides priority call-out, discounted spare parts, and peace of mind. You can trust that your system operates at optimal efficiency with minimal risk of breakdown.

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What a customer can expect

We provide a friendly and helpful service because customer satisfaction is our top priority. Understanding your private water supply and fiiltration can be complex; we explain everything in plain English. This way, you’ll know exactly what we offer and why it matters. Contact us today!